Name: Zhang Hui

Job Title: Associate Professor

Professional direction: organizational management, mental health intervention

I. Education and research experience

Zhang Hui, female, Han nationality, from Huanggang, Hubei Province, Ph.D. in Psychology, Central China Normal University

II. Research interests

Organizational management: employee initiative behavior, customer support and customer bullying, poverty psychology, etc

Mental health interventions: adolescent mental health, mental health interventions, etc

III. Publications

1. Research on Employees' Active Service Customer Behavior, China Social Sciences Academic Press, ISBN 978-7-5203-6810-0

2. ZHANG Hui(Corresponding author), LIU Yanjun, SHI Yanwei, ZHANG Nan (2022) The Impact of Customer Support on the Service Performance of Frontline Service Employees: A Perspective Based on Self-Validation Theory Chinese Journal of Psychology, 4, 384-480. doi: 10.3724/SP.J.1041.2022.00398

3. Shi, Y., She, Z., Zhou, Z. E., Zhang, N., & Zhang, H (corresponding author). (2022). Job crafting and employee life satisfaction: A resource–gain–development perspective. Applied Psychology Health and Well-Being. (in press). doi: 10.1111/aphw.12374

4. Zhang, N. Shi, Y., Ma, H (corresponding author)., & Zhang, H. (2022). Is it up to you? The moderating role of beliefs about willpower in the relationship between availability norms and control over leisure time via ego depletion. Journal of Vocational Behavior, 136(10):103742. doi: 10.1016/j.jvb.2022.103742

5. Zhang, H (corresponding author)., Zhou, Z. E., Liu, Y., Shi, Y., & Xiao, J. (2021). Too depleted to control yourself? effect of customer mistreatment on after‐work maladaptive behaviours through self‐control capacity impairment. Applied Psychology: An international review, 0(0):1-22. doi: 10.1111/apps.12310

6. Zhang, H (corresponding author)., Zhang, A., Liu, C., Xiao, J., & Wang, K. (2021). A brief online mindfulness-based group intervention for psychological distress among Chinese residents during covid-19: A pilot randomized controlled trial. Mindfulness (1). doi: 10.1007/s12671-021-01618-4

7. Zhang, H (corresponding author)., Zhou, Z. E., Ma, H., & Tang, H. (2020). Customer‐initiated support and employees' proactive customer service performance: A multilevel examination of proactive motivation as the mediator. Applied Psychology: An International Review, 70(3), 1154-1183. doi:10.1111/apps.12268

8. Zhang, H. , Shi, Y., Zhou, Z. E., Ma, H., & Tang, H. (2018). Good people do bad things: how anxiety promotes unethical behavior through intuitive and automatic processing. Current Psychology, 1-9. doi: 10.1007/s12144-018-9789-7

9. Zhang, H (corresponding author). , Zhou, Z. E., Zhan, Y., Liu, C., & Zhang, L. (2018). Surface Acting, Emotional Exhaustion, and Employee Sabotage to Customers: Moderating Roles of Quality of Social Exchanges. Frontiers in psychology, 1-11. doi: 10.3389/fpsyg.2018.02197

10. Shi, Y., Zhang, H (co-first author)., Xie, J., & Ma, H. (2018). Work-related Use of Information and Communication Technologies after Hours and Focus on Opportunities: The Moderating Role of Work-Family Centrality. Current psychology. doi: 10.1007/s12144-018-9979-3

11. LIU Yanjun, XU Shiyong, ZHANG Hui, ZHU Jinqiang , WANG Yixiao. (2021). Love-hate intertwined: the impact of conflicting experiences of superior-subordinate relationships on employees' active behavior Foreign Economics & Management, 43(5), 123-136

12. XU Fuming, HUANG Long, ZHANG Hui. (2020). Randomized controlled experiments: a field intervention study to boost poverty alleviation Advances in Psychological Science, 28 (11), 1953-1960

13. XU Fuming, HUANG Long, ZHANG Hui, XIANG Peng, LIU Tengfei , LI Yahong. (2020). The psychological mechanism and management response of behavioral poverty trap: Based on the dual perspectives of cognition and motivation Advances in Psychological Science, 28 (5), 681-691

14. ZHANG Hui, MA Hongyu, XU Fuming, LIU Yanjun , SHI Yanwei. (2018). Fairness Preference in Ultimatum Games: A Perspective Based on Two-Systems Theory Advances in Psychological Science, 26(2), 319-330

15. ZHANG Hui, MA Hongyu, LIU Yanjun, TANG Hanying , SHI Yanwei. (2018). Employee Active Customer Service Behavior: Rise, Connotation and Influence Mechanism Chinese Resources Development, 35(3), 41-51

16. XU Fuming, ZHANG Hui (co-first), MA Hongyu, DENG Ying, SHI Yanwei, LI Ou. (2017). The Problem of Poverty: A Psychological Perspective Advances in Psychological Science, 25(8), 1431-1440

17. ZHANG Hui, MA Hongyu, XU Fuming, LIU Yanjun , SHI Yanwei. (2017). The Way to Speak: The Impact of the Digital Advantage Framework on Perception of Equity Chinese Journal of Clinical Psychology, 25(12), 1059-1063

18. ZHANG Hui, XU Fuming, MA Hongyu, KONG Shixiao , LI Ou. (2017). Effects of temporal and spatial distance on baseline proportional neglect Chinese Journal of Clinical Psychology, 25(2), 242-245

19. ZHANG Hui, XU Fuming, LI Bin, LUO Hanbing , LIU Chenghao. (2014). Choice blindness: You don't necessarily know what you're choosing Advances in Psychological Science, 22(8), 1312-1318

20. ZHANG Hui, XU Fuming, LI Bin, LUO Hanbing , LIU Chenghao. (2014). Choice blindness: You don't necessarily know what you're choosing Reproduced in full from the NPC photocopy, 12, 22-29

21. ZHANG Hui, XU Fuming, LI Bin, LUO Hanbing , ZHENG Qiuqiang. (2013). Risk perception based on climate change Advances in Psychological Science, 21(9), 1677-1685

22. XU Fuming, JIANG Duo, ZHANG Hui, LI Ou, KONG Shixiao , SHI Yanwei. (2016). Effect of psychological distance on baseline proportional neglect Journal of Psychology, 48(10), 1292-1301

23. XU Fuming, LI Ou, ZHANG Hui, LI Bin, LIU Chenghao. (2016). The influence of probability level and ambiguity on short-sighted loss avoidance Psychological Science (6), 1366-1372

24. XU Fuming, SHI Yanwei, LI Ou, ZHANG Hui , LI Yan. (2016). The Mechanism and Countermeasures of People's Income Inequality: Based on the Dual Perspectives of Reference Dependence and Loss Avoidance Advances in Psychological Science, 24(5), 665-675

25. LIU Yanjun, XU Shiyong, ZHANG Hui. (2017). A review of research on contradictory experiences in organizational contexts Chinese Resource Development (5), 46-56

26. XIANG Peng, GENG Liuna, XU Fuming, ZHANG Hui, LI Ou. (2017). Causes and influencing factors of sunk cost effect Psychological Science (6), 1471-1476

IV. Projects

1. Chair: From 2020 to 2022, he presided over the National Natural Science Foundation of China Youth Project "Two-way Pygmalion Effect: Interactive Spiral and Intervention Research of Employee Active Service Customer Behavior and Customer Support" (71901098). , 200,000, under research).

2. Chair: From 2022 to 2024, he presided over the key project of Huazhong University of Science and Technology Independent Innovation Fund in Liberal Arts "Research on the Promotion Mechanism and Intervention of Mindfulness and Self-compassion on the Health of Medical Workers" (2022WKYXZD002, 55,000, under research).

3. Chair: From 2019 to 2021, he presided over the post-funding project of the National Social Science Foundation of China "Research on the Occurrence Mechanism and Intervention of Nursing Staff's Active Service Customer Behavior from the Perspective of Client-Employee Interaction" ( 19FGLY008, 200,000, closed).

4. Chair: From 2020 to 2021, he presided over the special project of Huazhong University of Science and Technology think tank "Research on Psychological Adaptation and Intervention of Home People During the Closed Management of New Coronary Pneumonia" (2020HZZK014, 20,000, closed).

5. Chair: From 2020 to 2021, he presided over the Huazhong University of Science and Technology Independent Innovation Fund "Breaking the Behavioral Poverty Trap: A Psychological Perspective" (2020WKYXQN011, 30,000, closed).

6. Chair: From 2019 to 2020, he presided over the independent innovation fund of Huazhong University of Science and Technology "Research on the Formation Mechanism of Harmonious Nursing-Patient Relationship and Its Intervention" (2018WKZDJC008,). 26,000, closed).

7. Chair: From 2018 to 2019, he presided over the horizontal project of enterprise management and consulting "Piovan Call Center Employee Care and Career Development" (20,000, Closed).

8. Chair: 2 017 Central China Normal University Excellent Doctoral Dissertation Cultivation Program Project (Focus) "Research on the Promotion and Maintenance Mechanism of Employees' Active Service Customer Behavior" No.2017YBZZ089 (2017.9~2018.8).

9. Chair: 2016 Central China Normal University Excellent Doctoral Dissertation Cultivation Program Project (Focus) "Encountering Injustice: The Physiological and Psychological Mechanism of Revenge Against Others" No. 2016YBZZ120 (2016.9~2017.8).

10. Participation: National Natural Science Foundation of China, "Research on Behavioral Decision Making of People's Sense of Income Inequality: A Dual Perspective of Reference Dependence and Loss Avoidance" No. 71571083 (2016~2019).

11. Participated in: Central China Normal University Central University Basic Research Funds (Humanities and Social Sciences) Major Cultivation Project "Characteristic (Advantageous) Research Direction Cultivation Program" Research on the Construction of Home Culture and the Healthy and Sustainable Development of Private Enterprises", No. CCNU14Z02015 (2015~2018).

V. Awards and honors

First Prize of Huazhong University of Science and Technology Teacher Teaching Competition in the 2019~2020 academic year;

National Scholarship for Postgraduate Students (2013-2014 academic year, Central China Normal University);

First Prize of Doctoral Forum of the 18th National Congress of Psychology (2015.10);

First Prize of 2016 Social Psychology Conference (2016.10);

Excellent doctoral dissertation of Central China Normal University;

Excellent Master's Thesis of Central China Normal University;

VI. Courses

Youth Social Work (Graduate); Casework (Undergraduate)